Privacy Policy

Your privacy is of utmost importance to Capital Square and is one of our top priorities, particularly within the context of our real estate development projects.

As a real estate developer, Capital Square is committed to earning your trust by ensuring a thorough understanding of our service delivery. This includes your interactions with our representatives, your use of our online services, and any inquiry related to our development projects. We pay particular attention to your personal information, which encompasses any information identifying you as a natural person. This may include, among other things, your name, postal address, location data, telephone number, email address, IP address, preliminary financial situation (in the context of a purchase or rental process), or any other combination of information that allows you to be identified.

1. Objectives of the Privacy Policy

This privacy policy is intended to inform you of the following:

• How we collect, store, process, and communicate your personal information, as well as the purposes for which we use it;
• The security measures put in place to safeguard the confidentiality of your personal information;
• The identity of the person responsible for the protection of personal information at Capital Square.

2. Collection and Use of Personal Information

Capital Square only collects the personal information necessary for the following purposes and uses it solely in accordance with applicable law:

• Providing requested services: we use your personal information to respond to your information requests, process your VIP registrations, quote requests or visit requests, provide you with information about our development projects (condominiums, rental apartments, mixed-use projects), and offer you a personalized experience tailored to your profile as a buyer or tenant;
• Enhancing our projects and offerings: we use your personal information to evolve our projects and services in line with the needs and preferences of our clientele, in order to guide the design and positioning of our future developments;
• Communicating with you: we may use your personal information to contact you regarding the progress of a project, important updates, event invitations (launches, open houses, presentations), pre-sale or pre-leasing opportunities, or promotional offers related to our projects. You may opt out of these communications at any time;
• Managing the client relationship: we use your personal information within our customer relationship management (CRM) tools to ensure consistent follow-up of your interactions with our sales and leasing teams;
• Meeting our legal obligations: we may be required to disclose your personal information if required by law or where necessary to protect our rights, your safety, or the safety of others.

Capital Square may collect your personal information from the following sources:

• Web analytics tools (GA4), session cookies, and other similar technologies;
• Our business partners, agencies (creative, media, CRM, events), or suppliers — Capital Square undertakes to ensure that such third parties have obtained your prior consent to share your personal information;
• Our co-developers and project partners (depending on the project concerned);
• Government authorities;
• Information you voluntarily provide to obtain a quote, a visit, or any additional information, whether by email, telephone, in person, through a web form, or by subscribing to our newsletters or VIP lists.

Cookie Management

Cookies, invisible pixels, and other similar technologies (collectively referred to as "cookies") are small data files sent from a web server to your device, where they are stored by your browser. These cookies may contain information about your online preferences and often include a unique anonymous identifier used to collect depersonalized data. By accessing our websites (including the microsites of our projects), you consent to the use of such cookies in accordance with this policy. You may withdraw your consent at any time by adjusting your browser settings. Please note that disabling certain cookies may affect the quality of your browsing experience.

3. Sharing of Your Personal Information

Capital Square only discloses your personal information to third parties in the following cases:

• To our trusted partners who assist us in delivering our services, provided that they agree to handle such information in accordance with our instructions and this policy;
• To our co-developers and financial partners for a given project, where necessary for the completion of that project and for managing the relationship with prospective buyers or tenants;
• To meet our legal obligations, where required by law or necessary to protect our rights, your safety, or the safety of others;
• Where you have expressly consented to Capital Square sharing your personal information with a third party;
• Where necessary, to any successor of Capital Square's activities, whether through a merger, business transfer, sale of assets, or any similar transaction.

Capital Square wishes to draw your attention to the fact that any government entity to which your personal information is disclosed is subject to the Act respecting Access to documents held by public bodies and the Protection of personal information (Quebec).

4. Security of Personal Information

Capital Square implements reasonable security measures, both technical and organizational, to protect your personal information against unauthorized access, disclosure, misuse, loss, or alteration. Please note, however, that no method of data transmission over the Internet is entirely secure, and we cannot guarantee absolute security of your information.

5. Retention of Personal Information

Capital Square retains your personal information for as long as necessary to fulfill the purposes set out in this policy, unless a longer retention period is required or permitted by law. Once the purposes have been complete and the legal retention periods have expired, your personal information is securely destroyed or anonymized.

6. Amendments

This policy may be amended to better serve you or to reflect changes in technology, applicable law, or regulations. Where applicable, we will indicate the date of the most recent update at the top of this page. We therefore invite you to consult this policy regularly to stay informed about how your personal information is handled.

7. Exclusions

Our websites and the microsites of our projects may contain hyperlinks to other sites, services, or applications. Capital Square has no control over the privacy practices of these third-party sites. Consequently, the personal information you provide on these sites is not covered by this policy: it is governed by the privacy policies of the relevant third-party sites, and it is your responsibility to review such policies to protect your personal information. We do not verify the content of these sites and disclaim any responsibility regarding their content or privacy practices.

8. Your Rights of Access and Rectification

You have fundamental rights regarding your personal information, including:

• The right to access your personal information and to know its source;
• The right to rectification in the event of inaccurate, incomplete, or ambiguous personal information;
• The right to request a copy of your personal information;
• The right to withdraw, depending on the context, any consent previously given to the processing of your personal information;
• The right to the portability of your personal information, in a structured and commonly used technological format, where technically feasible;
• The right to request the cessation of the dissemination of your personal information or the de-indexation of any hyperlink providing access to it, under the conditions provided by law.

9. Handling and Refusal of Requests

If you wish to learn more about how we manage personal information, file a complaint, or submit a request to access or rectify your data, please contact our personal information protection officer.

Capital Square reserves the right to charge reasonable fees for the transcription, reproduction, or transmission of your personal information upon request, after providing prior notice of the applicable fees.

Capital Square may refuse your request for the following reasons:

• Capital Square has a legitimate and serious interest justifying the refusal of the request;
• Capital Square is legally required to retain the information in question;
• Disclosure of the information could seriously harm a third party;
• Communication in a structured and commonly used technological format presents serious practical difficulties;
• Capital Square cannot verify the identity of the requester or their capacity to act on your behalf;
• Disclosure could affect judicial proceedings in which Capital Square or you are involved.

Any response to your request will be provided in writing. In the event of a refusal, the reasons for the decision and the remedies available to challenge it will be included in the response.

If you are a person with a disability, Capital Square will, upon request, take reasonable accommodation measures to enable you to exercise the rights set out in this policy.